Terms and conditions

MedVista is a healthcare and medical tourism platform that helps users discover healthcare providers, doctors, treatments and related healthcare information. MedVista may facilitate communication between patients and healthcare providers.

Information published on MedVista is intended for general educational and informational purposes. It should not be considered a medical diagnosis, medical advice, a treatment recommendation, a guarantee of treatment success, or an emergency medical service. You should consult a qualified healthcare professional regarding your individual medical condition.

Hospitals, clinics, doctors and other healthcare providers listed on MedVista are independent organisations or professionals. Their inclusion on the platform does not necessarily mean that MedVista guarantees or endorses their qualifications, services, treatment recommendations, pricing, availability or outcomes. Users should independently verify information and discuss treatment decisions directly with the relevant healthcare provider.

Medical treatment involves individual risks and outcomes can vary. MedVista does not guarantee any particular medical result, recovery period or treatment outcome.

Healthcare providers are responsible for the accuracy of the information they submit or provide to MedVista. MedVista may update, modify, verify or remove provider information where appropriate.

When using MedVista you agree to provide accurate information, use the platform lawfully, not impersonate another person, not submit fraudulent information, not misuse the platform, not attempt unauthorised access, not interfere with platform security, and respect the rights of other users and providers.

MedVista is not an emergency medical service. If you are experiencing a medical emergency, contact your local emergency medical service or seek immediate medical attention.

MedVista may provide information relating to medical travel, including hospitals, treatments, travel considerations and visa information. Travel and visa requirements are subject to applicable government rules and may change. MedVista does not guarantee visa approval, immigration approval, travel permission or entry into any country.

Where paid services are offered through MedVista, the applicable fees, payment terms and cancellation conditions will be communicated separately. Healthcare treatment fees are generally determined by the healthcare provider unless expressly stated otherwise.

MedVista may contain links to third-party websites. We do not control those websites and are not responsible for their content, availability, security or privacy practices.

Unless otherwise stated, content published by MedVista, including text, graphics, logos, designs, software and other materials, may be protected by applicable intellectual property laws. You may not reproduce, distribute, modify or commercially exploit MedVista content without appropriate permission.

MedVista makes reasonable efforts to provide useful and accurate information but does not warrant that all information will always be complete, accurate, current or error-free. Healthcare information should always be verified with an appropriate healthcare professional.

To the extent permitted by applicable law, MedVista shall not be responsible for losses arising from reliance on general information published on the platform, or from healthcare services independently provided by doctors, hospitals or other healthcare providers.

We may update these terms from time to time. Continued use of the platform after changes are published constitutes acceptance of the updated terms, subject to applicable law.

These terms shall be governed by the applicable laws of India, unless otherwise required by applicable law or expressly agreed between the parties.

For questions regarding these terms, please contact us.